# Services **Source:** https://lanpartners.com/en/services **Language:** English --- # IT consulting and support services Lanpartners offers human-centered IT management and digital transformation services designed to support people working in firms, SMEs and corporations to be more productive. Digital tools should not be hindrances but amplifiers of business results, to best address an ever-changing world made up of keywords such as: **Privacy, Security** and **Smart Working** . Contact us ## Some of our clients ## IT Concierge: Help-desk and Monitoring *In luxury environments, the concierge makes the guest's experience better by attending to the guest's wants and needs.* In the same spirit, we created the first “Conciergerie” service related to Information Technology: **A modern help desk that allows the professional to stay focused on their business** . With the help of technology, we are able to actively and remotely monitor our clients' systems, intercepting possible malfunctions and promptly resolving issues before disruptions are generated. You will be followed by one of our **IT Concierge Specialist** , which will enable your business to increase productivity by promptly responding to requests from professionals and staff. ## IT Consulting: Auditing, Consulting and Strategy Our idea of consulting is to **become a partner in your business** And not just a supplier. We support clients in choosing and using the most appropriate technologies for their type of facility. We have a firm belief that **technological innovation should bring competitive advantage** by tangible implications in everyday work. Our consultation includes a **initial auditing phase** To understand the state of enterprise IT systems. In accordance with **the needs of the customer** you then proceed to the strategic planning phase of the interventions to be carried out. **Maximum attention to safety:** all solutions adopted are GDPR compliant and enhance document and data security, a sensitive issue for professional firms, SMEs and corporations. ## IT Training: Training to professionals and staff *“Power is nothing without control.”* (Y&R – 1994). Any technology matter how innovative loses its effectiveness if you are unable to use it properly and to its full potential. This is why we firmly believe in targeted training on the proper use of IT tools tailored to professionals and especially for more operational figures such as staff and secretaries. ## Certification ISO 27001 Lanpartners is an ISO/IEC 27001:2022 certified company, testifying to its commitment to ensuring that all business processes and technological infrastructures comply with the highest cybersecurity standards. This certification assures clients of a reliable and protected service, with the aim of safeguarding sensitive data and minimizing security-related risks. Certification certificate → ![ISO/IEC 27001 Certification – Information Security Management System (DNV)](https://www.lanpartners.com/wp-content/uploads/2026/01/iso.png)