# Home **Source:** https://lanpartners.com/en/ **Language:** English --- # Your personal technology concierge *"No matter how advanced technology may be, it will always be people who make the difference."* This is our credo and it is the reason why we created the first service of *“Conciergerie”* related to the world of Information Technology: **IT CONCIERGE®** A new vision of help-desk, based on people, which allows the professional to remain focused on their own business. Contact us ## Clients and Projects ## The main reasons why clients choose us and recommend us 01 ##### Greater productivity Turnkey IT service: the client remains focused on their own business. We manage the entire IT process with an all-inclusive service at a flat rate, guaranteeing Enterprise-level solutions to all those entities that have always thought they couldn't afford it. 02 ##### Attention to detail In the hospitality world, detail is what makes the difference. We firmly believe that attention to detail is equally fundamental in IT support. *“The difference between something good and something great is attention to detail” (C.R. Swindoll)* 03 ##### Privacy and Security The confidentiality with which we treat our clients' data and the care in keeping them constantly monitored and protected are the drivers of every decision. Thanks to our GDPR-compliant solutions, you can rest assured that your data and your clients' data will always be safe. 04 ##### We speak your language Having been by our clients' side for over 20 years, terms like "URGENT", "telematic civil trial", "European balance sheet", "iManage", "Sharepoint", "Xlege", "lawyer console", "telematic desktop", "telematic tax trial" are our daily bread. 05 ##### Promptness in responses Over the past 4 years, 98.7% of requests received at our help desk email address have been answered within 4 hours of receipt. In blocking cases, the percentage rises to 100%. Our help desk is able to recognize true emergencies and take prompt action for resolution. 06 ##### Prevention is better than cure We firmly believe in the constant monitoring of systems so that we can detect any anomalies in real time and intervene before they can degenerate into business-blocking problems. Everything is managed through an app that sends alerts to your mobile phone. ## Over twenty years of experience as technological partners of leading Italian and international professional firms Alongside clients not as mere consultants but as partners. We take care of making everything that revolves around Information Technology work so that the professional can remain focused on their own business and we take care of the rest. 20 + Years of experience 99 % Customer satisfaction 1000 + Completed projects ## Our tailor-made services ##### IT Concierge® In luxury environments, the concierge enhances the guest experience by taking care of their desires and needs. With the same spirit, we have created the first Information Technology "Concierge" service: a modern, people-based help desk that allows professionals to stay focused on their business, while Lanpartners takes care of the technology. Find out more > ##### IT Consulting Our idea of consulting is to become a partner in your business rather than a simple supplier. We support clients in choosing and using the most suitable technologies for their type of structure. We firmly believe that technological innovation must bring a competitive advantage with tangible reflections and implications in everyday work. Find out more > ##### IT Training "Power is nothing without control" (Y&R – 1994). No matter how innovative any technology is, it loses its effectiveness if you are not able to use it properly and to its full potential. For this reason, we believe in targeted training on the correct use of IT tools, especially for operational roles such as staff and secretaries. Find out more > ## Certification ISO 27001 Lanpartners is an ISO/IEC 27001:2022 certified company, testifying to its commitment to ensuring that all business processes and technological infrastructures comply with the highest cybersecurity standards. This certification assures clients of a reliable and protected service, with the aim of safeguarding sensitive data and minimizing security-related risks. Certification certificate → ## Testimonials Luca Arnaboldi Managing Partner ###### "Key support partner" I have known Nicola and Stefafor over twenty years; they have always been helpful and trusted professionals. Lanpartners is the key support partner in achieving our vision of technological innovation for Carnelutti Law Firm. Maurizio Delfino Founding Partner ###### "Attention to detail" A characteristic of Lanpartners is their attention to detail, intelligent proactive capability, promptness of interventions, their accuracy, courtesy and patience. They are an excellent partner for a firm that chooses to be technologically cutting-edge. StefaMele Partner, Head of CyberSec ###### "Constant presence and availability" Competence, courtesy, and above all constant presence and availability make Lanpartners a strategic partner for every success. Tommaso Ferrario Founding Partner ###### "Never a fault, 100% availability" The launch of smart working activities was the ultimate test to check the Firm's network and the stability of access for thirty professionals scattered everywhere. Never a fault, 100% availability, data security, and surprising ease of use! Thanks guys! Great job! Andrea Perron Cabus Partner ###### "Attentive to understanding needs" Lanpartners has proven to be a technological partner capable of meeting our needs in the IT field, always attentive to understanding the needs of the firm's professionals, proposing solutions capable of improving our operations. StefaPelizzatti General Manager ###### "The best on the market" The best on the market. Always. Matteo Grassi Founding Partner ###### “Tailor-made solutions” Lanpartners approached the digital transformation of our firm with seriousness and expertise, helping us identify the most suitable solutions for our needs. The accuracy of the initial assessment was matched by the efficiency and helpfulness with which support is provided to over 50 users across three different locations. Andrea Puccio Founding Partner ###### "Deep knowledge of the sector" We are very satisfied with Lanpartners: great professionalism and deep knowledge of the sector. Giuseppe Trevisani Founding Partner ###### "Technological paradise" Lanpartners has transformed our firm into a technological haven, constantly monitored and updated according to the most modern security standards. SebastiaStufano Founding Partner ###### "Ready to face challenges" In our long-standing collaboration with Lanpartners, we have come to appreciate their professional accuracy and constant search for technological solutions capable, on the one hand, of guaranteeing the maximum security of our data and, on the other hand, of supporting the law firm on its path to digital innovation, thanks to which today we feel ready to face the challenges that rapid changes in the profession and contemporary history impose. Sergio Sottocasa Supreme Court Tax Lawyer ###### "Resolution in very fast times" We have been using LP's assistance, consulting, and support services for quite some time now, and we have had the opportunity to appreciate their remarkable expertise and professional seriousness. One aspect in particular that struck us positively is the extreme timeliness of their interventions in case of urgent problems, which allows for their resolution in a very short time. Enrico Tarchi Managing Partner ###### "Competence and efficiency" Lanpartners manages the organization and IT assistance activities of our International Law Firm with great professionalism, competence, and efficiency, also proposing innovative solutions to support our business. Alessandra Carbone Interior Designer & Partner ###### "Very fast in emergencies" We have been working with Lanpartners for several years and have always had a great experience: they are very quick in responding to emergencies, knowledgeable, and helpful on a daily basis. Massimo Prati Engineer & Partner ###### "Best and safest solutions" Lanpartners has always been the trusted consultant to whom we entrust the design of our IT infrastructure. The advice aimed at achieving an optimal price/performance ratio has had, in over 20 years of collaboration, the indisputable merit of always leading us to choose the best and most secure solutions. What we like is their professional and competent approach in every situation. Gian Luca Cortesi IT Manager ###### "Right attention to the real details" We have found a reliable, helpful Partner, and above all competent with the right attention to the true details. With Lanpartners we have completely restructured our networking, weighing the cost/benefits of various opportunities and prioritizing the company's real needs. Everything was managed without overpriced offers but with targeted solutions focused on what was truly needed. Sergio Bandera IT Manager ###### "Great professionalism" With Lanpartners we have completely revolutionized networking, bringing it to a high standard in terms of security while significantly increasing performance. In Lanpartners I found great professionalism and deep industry knowledge. ## Our solutions to help you always work at your best ##### Work productively Thanks to Microsoft 365 solutions, your business will be productive and flexible. - Office 365 - Outlook - Sharepoint - OneDrive - Exchange Find out more > ##### Work smart Smart working is the new standard. With our solutions you can do it simply. - Teams - Zoom - Citrix Sharefile - 3CX - Cloud Solutions Find out more > ##### Work securely Security first: at home, in the office, and in the cloud, your data will be accessible and protected. - Networking - Wi-Fi - Security - Backup & DR - Device management Find out more >